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IVRPhone - Interactive Voice Response software which works on dialup modems.
Interactive Voice Response/Answering Machine/Automatic Voice Messaging/Telephone.
IVRPhone is a general purpose Interactive Voice Response application which helps business
owners to provide automated customer response with relatively small startup cost compared
to high end customer service applications.
The application requires that the computer has a voice modem installed. Most
modems that are sold in the market for dial up internet access also have voice capabilities
which are seldom used. Instead of forcing small business owners to go for expensive hardware
and software to provide automated voice response to customers this application provides
interactive response at relatively small startup cost using the voice modem.
Features
- IVR- Interactive voice response system allows you to easily create complex
voice responses depending on the callers input. IVR can be interfaced with
external database with very little effort. Both static and dynamic responses
can be created. IVR will be an invaluable asset in providing automated
customer service 24/7 in any language.
- Answering Machine- Answering machine handles the incoming call when the call is
is not answered after a user specified number of rings. Previously recorded
voice greeting of the user is played back. The caller is prompted to leave a
voice message which will be recorded. Unlimited number of voice mail boxes can
be created and unlimited number of voice messages can be left by callers.
Only limitation is the amount of free disk space on the computer.
- AVM- Automated voice messaging system allows user to schedule calls to multiple
numbers and leave a pre recorded voice message. Call statistics will be
recorded for later use.
- Telephone- Make and receive calls using the user friendly dialpad. All incoming
and outgoing call information are recorded for later use.
System Requirements
- Operating System- Windows XP.
- CPU- Pentium 3 or later with at least 128MB RAM.
- Modem- Most modems are supported.
- Soundcard- A decent soundcard with microphone and speakers.
Target Customers
- Home users- Answering machine with multiple mailboxes will be ideal for families.
- Business- Small as well as large scale businesses will find this software ideal
to provide customer service 24/7 as well as improve productivity of their front
office staff.
- Government agencies- Ideal for imparting information without any human intervention.
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